SkillMetrix is a one stop solution to fulfill all your expectations and requirements from all available quality frameworks, practices & standards.
This 2 day accredited SIAM Foundation Course provides delegates with an understanding of Service Integration and Management (SIAM) in accordance with international standards for SIAM, organizational structures for good governance and good management, roles and responsibilities of the SIAM organization and the essential SIAM processes. Delegates will learn about the integrated process approach of SIAM, the SIAM roadmap for implementation and the governance, management and operating model.
A SIAM system enables an organization to establish, develop, document, implement, evaluate, maintain and improve an effective and responsive service management system that will assist ensure service providers fulfill their obligations and deliver the quality of services expected. The SIAM system helps determine and manage the external and internal issues that can affect an organization’s ability to achieve the intended outcomes of service integration and management.
Major Topics to be covered:
- Introduction to Service Integration and Management (SIAM)
- SIAM Implementation Roadmap
- SIAM Roles and Responsibilities
- SIAM practices
- SIAM Challenges and Risks
- SIAM and other practices
organizes the Best in Industry SIAM Training & Certification program in both medium of Training Delivery i.e.
- Classroom Training
- Instructor Led Web Based Training (Virtual Classroom)
SkillMetrix ensures 100% Passing Warranty on the Certification Examination of SIAM and assures individual on high quality training delivery and course ware material to be provided during the training program.
For more details contact SkillMetrix on 09373860017 or send mail to Amrita_C@SkillMetrix.com
January 27, 2018 — 9:00 am to
March 31, 2018 — 6:00 pm
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